# cancellation-policy Cancellation Policy Clear Expectations for Smooth Scheduling A More Personal Way to Respect Your Time and Ours Every appointment is a commitment to your skin's well-being and our shared journey toward confidence. We understand that life happens, so our cancellation policy is designed to be fair and straightforward, ensuring that your time and ours are honored with mutual respect. This policy is crafted for clients who value clear communication and want to maintain a seamless experience with personalized care. It helps us keep schedules open for those ready to invest in their skin's health. Ideal For Clients seeking consistent, personalized skincare sessionsThose who appreciate clear and respectful scheduling guidelinesIndividuals committed to their skin health journeyAnyone valuing professional and courteous communication How It Works Please provide 48 hour notice if you need to cancel.Less than 48 hour notice or no shows will be charged a $50 feeNew clients must keep a Clear Expectations for Smooth Scheduling A More Personal Way to Respect Your Time and Ours Every appointment is a commitment to your skin's well-being and our shared journey toward confidence. We understand that life happens, so our cancellation policy is designed to be fair and straightforward, ensuring that your time and ours are honored with mutual respect. This policy is crafted for clients who value clear communication and want to maintain a seamless experience with personalized care. It helps us keep schedules open for those ready to invest in their skin's health. Ideal For Clients seeking consistent, personalized skincare sessionsThose who appreciate clear and respectful scheduling guidelinesIndividuals committed to their skin health journeyAnyone valuing professional and courteous communication How It Works Please provide 48 hour notice if you need to cancel.Less than 48 hour notice or no shows will be charged a $50 feeNew clients must keep a credit card on file incase of cancellation fees and you authorize us to charge your card if you cannot give 48 hours noticeWe know things happen so we will take every aspect into account before charging a cancellation feeRepeated violations of the cancellation policy will no longer be scheduled for future appointmentsMore than 15 minutes late arrival for your appointment maybe asked to reschedule or service shortened but you will be charged the full priceModifying appointments less than 48 hours in advance is relevant to our no show policy. Our booking system has blocked a specific amount of time for the service you originally requested. Therefore no other clients are able to be booked in that time slot. Modifying your appointment at the time of service is still considered cancelling and you will be charged the full price of the original service. If you want to change your service please give us 48 hour notice so we can block off the appropriate time frame for yo ## About Hello, I'm Robin Thoda, and I've been passionately transforming skin for over 17 years as a Licensed Medical Esthetician. My accredited expertise in Facials, chemical peels, waxing, laser technology, Collagen Stimulation Therapy, lash applications and brow artistry allows me to offer a comprehensive beauty and skincare experience. After working 11 years in the busy atmosphere of medical spas, I kept running into the same issues in my environment. I was fed up with pushy sales techniques, overbooking, rushing appointments and pretending clients had deep pockets. I missed the lack of consideration and personal aspect of connecting with people in order to make long-lasting relationships. In March 2021, I took a leap of faith and started working for myself as a solo- esthetician and building my “Glass Skin TN” brand. The leap got me where I am today and I will never go back… I am able to practice all the skills and use all the tools I have learned for nearly two decades in order to provide the type of comprehensive one-on-one care I enjoy the most. Based in East Memphis, TN, I specialize in creating bespoke treatments tailored to my clients' unique needs. I believe in the art of enhancing natural beauty within a private boutique. In my tranquil environment, I love empowering clients with confidence in their skin and using positive energy through touch for their overall mental clarity. Text me today at 901-864-1033 to book your personalized consultation and start your journey to radiant “glass” skin. ## Services - [Waxing Specialist](https://glassskintn.com/services/waxing-specialist.md) - [Relaxation and Medical Grade Facials](https://glassskintn.com/services/relaxation-and-medical-grade-facials.md) - [Lash Extensions](https://glassskintn.com/services/cit-therapy.md) - [Lash Lifts and Brow Lamination](https://glassskintn.com/services/cit-therapy-1.md) - [Brow Artistry](https://glassskintn.com/services/cit-therapy-2.md) - [Chemical Peel Enhancement](https://glassskintn.com/services/cit-therapy-3.md) - [Collagen Stimulation and Enhancement Treatments](https://glassskintn.com/services/cit-therapy-4.md) - [The Body Wrap](https://glassskintn.com/services/medical-grade-and-relaxation-facials.md) - [Cancellation Policy](https://glassskintn.com/services/cancellation-policy.md) ## Contact - Email: rthoda071284@gmail.com - Phone: 901-864-1033 - WhatsApp: 901-864-1033